Refund policy

PAZORE RETURN & REFUND POLICY

Contact Marlollcfragrance@gmail.com within 30 days of delivery to request a return. Include your order number and item details. Do not send a return without authorization, as supplier return locations vary.

Change-of-mind returns must be unused, unopened, in original packaging and resaleable. Opened or used cosmetics, skincare, and personal-care tools are not eligible for change-of-mind returns for hygiene reasons.

If an item is defective, damaged or incorrect, contact us promptly with your order number and photos. We will investigate and provide an appropriate remedy under applicable law, which may include replacement or refund.

For approved change-of-mind returns, the customer pays return shipping unless otherwise agreed. Approved refunds are made to the original payment method after inspection. Bank processing times vary. Original shipping costs are generally nonrefundable for change-of-mind returns except where required by law.

This policy does not limit your statutory consumer rights.